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Backend Settings of the Extension

Enable the Extension

  • Navigate to Configuration> Sunarc >Product Question/Answer
  • Choose from the navigation panel  Product Question/Answer Enable – Select “Yes” to enable the extension.
  • Enter and select the below details:

Click on ‘Save Config’ to save the configuration settings.

Manage Question/Answer

When any customer submit any question on the website, this question comes to this page for approval. 

For user question review and approval, the admin clicks on edit and can answer questions of the user.

PRODUCT QUESTION ANSWER 

[SETTING BY WHICH TAB WILL BE SHOWN IN FRONT]

COMMON SETTING :-

AdminLogin->ProductQuestionAnswer->Config->Enable/Disable

Magento-2.4.3-p1 And Magento-2.4.3 : Due to page builder we have to change the layout setting

These steps are only required if the tabs are not showing.

Case 1 : For previously added product this can be achieved by 

Product>>select specific product>>design>>layout>>no layout update

Product>>select specific product>>design>>Display Product Options In >>product info column

For each product.

Ps:-This has to be done to each product.

Case 2 : A common setting is also present 

AdminLogin->Store->Setting->Configuration->General->Web->DefaultLayout->Default Product Layout->Choose as No Layout Update

AdminLogin->Store->Setting->Configuration->General->Web->DefaultLayout->Default Category Layout->Choose as No Layout Update

Ps:-This will be applied only to the products added after this setting

Also if your website already has case 2 setting tab will get show automatically in front

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