Enable the Extension
- Navigate to Configuration> Sunarc >Product Question/Answer
- Choose from the navigation panel Product Question/Answer Enable – Select “Yes” to enable the extension.
- Enter and select the below details:
Click on ‘Save Config’ to save the configuration settings.
Manage Question/Answer
When any customer submit any question on the website, this question comes to this page for approval.
For user question review and approval, the admin clicks on edit and can answer questions of the user.
PRODUCT QUESTION ANSWER
[SETTING BY WHICH TAB WILL BE SHOWN IN FRONT]
COMMON SETTING :-
AdminLogin->ProductQuestionAnswer->Config->Enable/Disable
Magento-2.4.3-p1 And Magento-2.4.3 : Due to page builder we have to change the layout setting
These steps are only required if the tabs are not showing.
Case 1 : For previously added product this can be achieved by
Product>>select specific product>>design>>layout>>no layout update
Product>>select specific product>>design>>Display Product Options In >>product info column
For each product.
Ps:-This has to be done to each product.
Case 2 : A common setting is also present
AdminLogin->Store->Setting->Configuration->General->Web->DefaultLayout->Default Product Layout->Choose as No Layout Update
AdminLogin->Store->Setting->Configuration->General->Web->DefaultLayout->Default Category Layout->Choose as No Layout Update
Ps:-This will be applied only to the products added after this setting
Also if your website already has case 2 setting tab will get show automatically in front